Enfatica

Create new tasks, distribute them, update and track their status, analyze, communicate, and view reports, all from one integrated tool, instead of current inefficient practices such as email or phone. Experience with the product suggests that stores can conservatively save between 30 minutes and three hours per week per employee with Task Manager. This time could be spent improving the bottom line: focusing on products, interacting with customers and increasing sales.

Promotion management, such as price reductions and reshelving of promotional items, are most effective when done quickly and in response to real-time market conditions. The real-time nature of the Task Manager ensures that store managers and associates become aware of such tasks as soon as they are created.

With Task Manager, users can view all tasks assigned to them, and their respective due dates, from a single location. In parallel, managers can assign tasks for certain times of the day, such as off-peak hours for non-urgent tasks. This allows users to complete more tasks on time, and relieves them from the stress of juggling tasks and customer service during peak hours.

Task Manager has sophisticated tools for instant messaging and communication among groups of task assignees. Message feeds are associated with tasks, so any questions or information about how to better perform a task is easily accessible from one place. Knowledge can be shared in real-time. This helps reduce the time spent on tasks for the entire enterprise.

Task Manager allows users to track progress of tasks for which they are accountable. Managers (e.g., region or district-level) can easily view a dashboard for the entire region or district to identify hotspots or areas of concern. Store managers and associates can track and perform tasks in their own respective areas. In addition, tasks can be re-routed (delegated) as needed, while maintaining a complete audit trail.

Each task can be timed down to the minute. This lets the retailer develop precise standards for classes of tasks (e.g., reshelving) and allows for better scheduling and budgeting of future tasks.

Task Manager can offer complete training by embedding videos or images. Its messenger feature permits associates to post and share feedback in training sessions, thereby creating a valuable database based on the information accrued from their posted messages.

Product recalls, especially for safety reasons, must be done promptly, and management must have clear visibility into the status of the activities associated with such recalls as they happen in real-time. The reasons for this are clear: protecting the safety of the consumers and protecting the public image of the retailer. Task Manager streamlines recalls, ensuring that all recalled items are promptly removed from the store shelves and that all other related activities are completed quickly and efficiently.

With our Workflow Manager solution, you get all the benefits of improved productivity, without being required to invest significant resources on installation and maintenance. You can begin using Task Manager immediately. All you need is a company email address for each user and web access to the Internet. The program is self-contained. There is nothing to integrate, and there is no need for a costly IT project to deploy the program at your company.